Privacy Policy
Armstrong Investigations, PLLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and safeguard it, and the rights you have under applicable Texas and federal law. By using our website or engaging our services, you consent to the practices described below.
Information We Collect
We collect information you provide directly to us, such as your name, telephone number, email address, and the details of your inquiry when you contact us or request a consultation. In the course of an engagement, we may also collect information relevant to the investigation as authorized by you. When you visit our website, we may automatically collect limited technical data such as IP address, browser type, and pages viewed.
How We Use Your Information
We use the information we collect to respond to inquiries, evaluate and perform investigative services, communicate with you about your matter, comply with legal and licensing obligations, and improve our website and client experience. We do not sell your personal information.
Texas Data Privacy and Security Act (TDPSA) Compliance
Armstrong Investigations complies with the Texas Data Privacy and Security Act. Where the TDPSA applies, Texas residents have the right to confirm whether we process their personal data, to access and correct that data, to request deletion, and to appeal a denial of any such request. We process personal data only for legitimate, disclosed purposes and apply reasonable safeguards to protect it.
Sharing of Information
We treat client information as confidential. We share information only as necessary to perform our services, with affiliated professionals such as TCS Consulting and Howard Law, PLLC when a matter requires their involvement, or where required by law, court order, or valid legal process. We do not disclose case information to third parties for marketing purposes.
Data Security and Retention
We maintain administrative, technical, and physical safeguards designed to protect personal and case information against unauthorized access, disclosure, or loss. We retain information only as long as necessary to fulfill the purposes described in this policy, to comply with legal and licensing requirements, and to resolve disputes.
Client Confidentiality
Confidentiality is the foundation of our practice. The identity of our clients and the substance of their matters are protected to the fullest extent permitted by law. Sensitive materials are stored securely and accessed only by personnel directly involved in the engagement.
Cookies and Online Tracking
Our website may use cookies and similar technologies to operate properly and to understand how visitors use the site. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The revised policy will be posted on this page with an updated effective date, and your continued use of our services constitutes acceptance of the changes.
Contact Us and Appeals Process
To exercise any privacy right, ask a question about this policy, or appeal a decision regarding a privacy request, please contact us using the information below. We will acknowledge and respond to your request within the timeframes required by applicable law
Jasen A. Armstrong, J.D.
Armstrong Investigations, PLLC
P: 214-851-3800 | W: armstronginvestigations.com
Texas DPS Lic. #: 166353101
Affiliated with TCS Consulting (TX DPS Lic. #: C20493) & Howard Law, PLLC
Jasen A. Armstrong, J.D.
Armstrong Investigations, PLLC
P: 214-851-3800
W: armstronginvestigations.com
Texas DPS Lic. #: 166353101
Affiliated with TCS Consulting (TX DPS Lic. #: C20493) & Howard Law, PLLC